Privacy and Cookies policy page

Privacy and Cookies Policy

This is the privacy and cookies policy for the Societe Generale Exchange Traded Products website, which is operated by Societe Generale London Branch.


Collection of your information

Societe Generale may obtain personal information about you during the course of your participation with the SG Exchange Traded Products website, sometimes through the use of on-line or off-line forms.


 Use of your information

 The information you voluntarily provide us for example, through this website or email (which may include your name, company, address and contact details such as your telephone number, email address or fax number) will be used for the following purposes:

 a) to send you information and updates about the investments that you make on the SG Exchange Traded Products website;  

b) to satisfy your requests, such as publications or information relating to SG Exchange Traded Products;

c) to respond to your query if you have emailed us with an enquiry (for example, in relation to any SG Exchange Traded Products or a forthcoming publication or event);

d) to send you further information and marketing materials about our services, products, publications, events or keep you informed through our periodic newsletters provided that you have indicated that you are happy to be contacted for these purposes.


 Who do we share your information with?

 We may (to the extent necessary) pass your personal information to members of the Societe Generale Group and Societe Generale’s partners, providers, and subcontractors (for whom we remain responsible in this regard) who assist us in providing the services we offer, such as fulfilling requests for information, receiving and sending communications, updating marketing lists, analysing data, providing support services or in other tasks from time to time. Our agents and contractors will only use your information to the extent necessary to perform their functions.

 In the event that we undergo re-organisation or are sold to a third party, you agree that any personal information we hold about you may be transferred to that re-organised entity or third party.

 We may disclose personal information about you if required to do so by law enforcement or other government or regulatory bodies and their officials or to third parties in connection with an investigation of fraud, intellectual property infringement, breach of any law or other activity that is illegal or which may expose us to legal liability, or in order to protect our rights and property.

 International Transfers

 Your personal data may be processed by staff operating outside the European Economic Area (“EEA”) or your local jurisdiction who work for us or for one of our suppliers chosen for their expertise in certain areas. This may, for example, happen if one or more of our servers are from time to time located in a country outside the EEA or one of our service providers is located in a country outside the EEA. If we transfer your information outside the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected.


 What are Cookies and how are they used?

 This policy explains how our website uses Cookies. It forms part of the important information and the terms and conditions of our website.

 A cookie is a small file, typically of letters and numbers, downloaded on to a device when the user accesses certain websites. Cookies allow this website to recognise your computer throughout your session.

 The Societe Generale SG Exchange Traded Products website uses a combination of the types of cookies listed below:

 What cookies do we use?

  

 What data is collected?

 What is the shelf life?

 For what?

 Is it strictly necessary?

 JSESSIONID

 Session

 These cookies are used to customise the visitor experience and save the user preferences by linking it to the website account.

 TS01782ca8

 End of session

 Session cookie and is used by sites with JavaServer Pages (JSP). The cookie is used to maintain an anonymous user session by the server.

  

 _pk_id

 1 year

 Relates to cookies used to track visitors in order to gather statistics and information on the volume of traffic and utilisation of the parts making up our website. More information: https://matomo.org/faq/general/faq_146/

 _pk_ses

 30 minutes

 Relates to cookies used to track visitors in order to gather statistics and information on the volume of traffic and utilisation of the parts making up our website. More information: https://matomo.org/faq/general/faq_146/

 __utma

 2 years

 Cookie used to distinguish users and sessions. 

 _pk_id.366.0ac4

 30 minutes

Relates to cookies used to track visitors in order to gather statistics and information on the volume of traffic and utilisation of the parts making up our website. More information: https://matomo.org/faq/general/faq_146/

 __utmb

 30 mins

 Cookie used to determine new sessions/visits.

 __utmc

End of session

 Set for interoperability with urchin.js.

 __utmt

  

  30 minutes

 Cookie used to throttle request rate.

 __utmz

 2 hours

 Stores the traffic source or campaign that explains how the user reached the site.

Disclaimer_accepted

 30 days

These cookies are used to remember if the visitor has accepted the disclaimer page or not.


 How do I set my cookie preferences?

 Most web browsers allow some control of most cookies through the browser settings.

  You may also delete and block all cookies from the SG Exchange Traded Products Website but parts of the SG Exchange Traded Products website may not work.

 To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.


 Other websites

 The SG Exchange Traded Products website may, from time to time, contain links to and from the websites of our partners, advertisers or other websites providing relevant information.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.


 Your rights of access and rights to modify your personal information

 You have the right to ask for a copy of the personal information we hold about you in our records, in return for a payment of £10, and by writing to The Exchange Traded Products team, 10 Bishops Square, London E1 6EG. Alternatively, you can email etps@sgcib.com.

 You also have the right, at any time, to object to the processing of your personal information, to require us to correct any inaccuracies in your information or to remove such information or to request us not to process your personal data for marketing purposes. You should contact us at the above address if you wish to do any of these things. We will retain in our files certain information you have requested us to remove in order to resolve future disputes, to troubleshoot problems or to enforce the Terms. We will retain data only for the duration of the purpose for which it was obtained and may need to retain some details about you after your relationship with Societe Generale has ended, for example for legal and regulatory purposes.


 What to do if you wish to stop hearing from us

 If you no longer wish to hear from SG about opportunities or if any of your details change, please inform us by email at listedproducts@sgcib.com


 Changes to our privacy policy

 Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, may be notified to you by e-mail.

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